tech support

[ tek suh-pawrt ]

noun

1. an advising and troubleshooting service provided by a manufacturer, typically a software or hardware developer, to its customers, often online or on the telephone.

Word History and Origins

Origin of tech support¹

First recorded in 1975–80

Example Sentences

Restaurants can buy or lease the robot, and the company makes money as well from maintenance, software upgrades and tech support.

From Los Angeles Times

This is the latest reality for those searching high and low on the internet for work: not only are plenty of companies tricking you into applying, but so are the people who used to pose as Nigerian princes or strangely-incompetent tech support workers.

From Salon

The most commonly reported fraud among older adults last year was tech support scams, in which criminals pose over the phone as technical or customer service representatives.

From Seattle Times

The membership has two tiers, one $50 annually and the other $180 annually, with benefits ranging from free two-day shipping to 24/7 tech support.

From Slate

My octogenarian mother is one of those subscribers, and my actual love of Best Buy comes from the fact that they provide tech support for her.

From Slate