pain point

[ peyn point ]

noun

1. a problem, frustration, or troublesome issue, especially one experienced by consumers, customers, or employees:

   Getting stuck in a slow checkout line is a major pain point for grocery shoppers.

Word History and Origins

Origin of pain point¹

First recorded in 2000–05

Example Sentences

“People were at home. They couldn’t travel. They couldn’t go on vacation. Their kids were with them all the time. The issues around government and government functioning, that was a real pain point,” said Nancy Tung, chair of the San Francisco Democratic Party.

From Los Angeles Times

At George Heriot’s School – which was founded in the 17th century to provide for some of Edinburgh’s poorest children – Mrs Gibson claimed a “pain point where people will not be able to afford to go beyond” will arrive with the fee increase.

From BBC

“In a lecture earlier that week, my professor had literally said the best products solve a pain point, because people will spend money to not be in pain,” Pavone said in an interview with The Times.

From Los Angeles Times

The Silicon Valley of South Asia has a nature issue — a pain point that software cannot solve.

From New York Times

Mfalme, now 42, said she wants to pay what she can, but the house is a particular pain point.

From Seattle Times