community management

[ kuh-myoo-ni-tee man-ij-muhnt ]

noun

1. the work of recruiting, nurturing, and growing a community online, as for a website or video game, to improve engagement and retention of users or subscribers.

Other Words From

• com·mu·ni·ty man·ag·er noun

Word History and Origins

Origin of community management¹

First recorded in 1995–2000 for online community management

Example Sentences

Jessica Folsom, ESO's director of community management, tells Newsbeat that Zenimax does have teams able to step in where players are facing harassment.

From BBC

Roles like game marketing, community management, user experience design, game analytics and QA testing are integral to a game’s success, he said.

From Los Angeles Times

Almost a decade ago, we began small steps to create an alternative place-based community management approach in the bay now embodied in the Van Hollen-Sarbanes bill.

From Washington Post

Reasonable enough, considering the massive departures have really hit the teams in charge of traffic, content moderation, front- and back-end engineering, content moderation, 24/7 on-call technical assistance, community management, system libraries, story curation, trust and safety policy, and user information.

From Slate

Per the affected workers’ own tweets, this has so far included those working on algorithm transparency, content moderation, community management, human resources, and senior engineering roles, among others.

From Slate