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call centre

British

noun

an office where staff carry out an organization's telephone transactions

"Collins English Dictionary — Complete & Unabridged" 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012

Example Sentences

Examples are provided to illustrate real-world usage of words in context. Any opinions expressed do not reflect the views of Dictionary.com.

Job disruption and redundancies, including in India's huge call centre industry, have been one key focus of discussions at the Delhi summit.

From Barron's • Feb. 20, 2026

But as the technology improves and becomes more affordable, it could threaten the country's huge call centre industry.

From Barron's • Feb. 18, 2026

"It is nice to know that in an accident the bike can send information like location, speed and direction of travel to the call centre."

From BBC • Nov. 12, 2025

He said the bank provided information online and through its call centre on how to claim winnings, publicised details of unclaimed prizes and encouraged customers to use its prize checker.

From BBC • Aug. 4, 2025

The 30-year-old, who works full-time at a call centre near Huddersfield, said that he receives universal credit on top of his wage.

From BBC • May 21, 2025

Definitions and idiom definitions from Dictionary.com Unabridged, based on the Random House Unabridged Dictionary, © Random House, Inc. 2023