troubleshooting

[ truhb-uhl-shoot-ing ]

noun

1. the act or process of discovering and resolving problems, disputes, or mechanical or technical issues:

   The first step in cellphone troubleshooting is simple: restart your device.

   The customer support position involves troubleshooting, researching solutions, and providing resolutions to consumer problems.

adjective

1. of or relating to the process of discovering and resolving problems, disputes, or mechanical or technical issues:

   If you’ve already tried some troubleshooting steps before emailing us, please make sure to mention them.

Word History and Origins

Origin of troubleshooting¹

First recorded in 1915–20; troubleshoot ( def ) + -ing ¹( def ) for the noun; troubleshoot ( def ) + -ing ²( def ) for the adjective

Example Sentences

They can give customers the option to organize and prioritize devices, and allow you quick and easy ways to check on the signal status and troubleshoot any potential problems.

From Popular-Science

The pulse survey practice not only has enabled Joslyn and his team to stay attuned to employee sentiment during challenging times, but also troubleshoot problems and solve them quickly.

From Fortune

The studio’s engineers would call actors and walk them through proper setups and troubleshoot issues, but when something went wrong, the actors would have to be the ones to fix it manually.

From Washington Post

They’re a bit more complex, but they allow your installer to remotely troubleshoot if you run into problems.

From Popular-Science

Malvertising issues inside the Facebook browser can be harder for publishers to troubleshoot and reproduce because it is one layer removed from the usual browser experience, Gillis said.

From Digiday

But one has to wonder if Carter-like diplomatic troubleshooting is the best use of Bill Clinton's distinctive talents.

From The Daily Beast