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total quality management

noun

  1. an approach to the management of an organization that integrates the needs of customers with a deep understanding of the technical details, costs, and human-resource relationships of the organization TQM
“Collins English Dictionary — Complete & Unabridged” 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012


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