telephone banking

noun

1. a facility enabling customers to make use of banking services, such as oral payment instructions, account movements, raising loans, etc, over the telephone rather than by personal visit

Example Sentences

The bank says it is "working to fix these problems", which also affect telephone banking.

From BBC

"With high street banks shutting their branches, leaving holes in our high streets, telephone banking has been a lifeline for a number of customers," he said.

From BBC

At an unspecified point during 2023, the bank will introduce a block on all real-time payments to cryptocurrency exchanges made via telephone banking and in-branch payments, as well as online and mobile banking.

From Reuters

Tigray authorities have criticized the African Union’s efforts and urgently sought the resumption of telephone, banking and other services that have been largely cut off since the war began.

From Seattle Times

On Saturday the bank's online banking and app stopped working and there were also issues in branches and with cards, cash machines and telephone banking.

From BBC