customer-facing

adjective

1. interacting or communicating directly with customers

   good customer-facing skills

Example Sentences

Vocational assessor Elva Breen said that after the incident, Ms Hand found great difficulty in working in a customer-facing role and was struggling with significant anxiety and panic attacks.

From BBC

Elliot told the programme that while he was open to more modelling work in the future, he was looking for customer-facing work - and his dream job would be something connected to Newcastle United, the football team he supports.

From BBC

Elliot has now joined the council on a voluntary placement in a customer-facing role.

From BBC

How do you think this recent "sober curious" shift is impacting the industry at large, both for customer-facing purposes and also internally?

From Salon

“While we certainly understand that engineers may discuss how Copilot could theoretically play a role in outages or issues, we have zero evidence that the tool has actually led to any customer-facing impacts,” a spokesperson said.

From Seattle Times