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call centre
noun
- an office where staff carry out an organization's telephone transactions
Example Sentences
Sandra Busby, managing director of Cnect Wales, which represents call centres, said there was no difference in productivity with working from home, other than in sales where the team environment in an office is important.
Dean Forbes, who, after failing to make it as a professional footballer, began his career in a call centre, is now the boss of several software companies.
Pontins has previously said the call centre where the incidents took place had now closed.
Deputy First Minister Kate Forbes has urged retail chain H&M to avoid redundancies if they proceed with plans to close an Edinburgh call centre which employs hundreds of staff.
This specially trained chatbot will be able to deal with most of the basic queries coming from customers, leaving call centre staff free to concentrate on more complex cases, the Alliance’s founders hope.
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